1. Introduction

Welcome to Athena Solar (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

Please read this policy carefully to understand how we handle your personal data.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, and address.
• Technical Data: IP address, browser type, operating system, and information about how you use our website.
• Communication Data: Any messages or correspondence you send to us through email, phone, or our contact form.
• Marketing Data: Your preferences regarding receiving marketing communications from us.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our solar products and services.
• Respond to your enquiries and provide customer support.
• Improve our website, products, and services.
• Send relevant marketing materials and promotional offers (only if you have consented).
• Comply with legal and regulatory obligations.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you have given clear consent for us to process your data.
• Contract: When processing is necessary for the performance of a contract with you.
• Legal Obligation: When processing is required by law.
• Legitimate Interests: When processing is necessary for our legitimate business interests and does not override your rights.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

• Trusted service providers who help us operate our business (e.g. website hosting, marketing tools).
• Professional advisers such as accountants or legal consultants.
• Regulatory authorities where legally required.

All third parties are required to respect your personal data and process it only in accordance with our instructions.

6. Data Security

We implement appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised way.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

8. Your Rights

You have the following rights under UK data protection law:

• The right to access your personal data.
• The right to request correction of your personal data.
• The right to request erasure of your data (“the right to be forgotten”).
• The right to object to processing.
• The right to request restriction of processing.
• The right to data portability.
• The right to withdraw consent at any time.

If you wish to exercise any of these rights, please contact us using the details below.

9. Cookies

Our website may use cookies to improve user experience and analyse site traffic. You can control cookie preferences through your browser settings.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Athena Solar
📧 Email: info@athenasolarsolutions.com
📞 Phone: +44 7714 446845